Privacy Policy

PRIVACY POLICY

Gary Goddard Coaching

Last updated: 12/02/2026

1. Introduction

Gary Goddard Coaching is committed to protecting and respecting your privacy.

This policy explains how personal data is collected, used, and protected when you:

Visit the website
Purchase services or products
Join programmes or communities
Contact us or sign up to emails

This policy complies with the UK GDPR and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Gary Goddard Coaching
36 Holtwood Road
Plymouth, Devon, PL6 7HU
Email: info@garygoddardcoaching.com

3. What Personal Data We Collect

We may collect and process the following data:

Identity Data

Name
Email address
Phone number
Billing details

Transaction Data

Purchase history
Payment confirmations
(Payments are processed securely by third-party providers. We do not store card details.)

Technical Data

When you visit the website:

IP address
Browser type and version
Device type
Website usage data (analytics/cookies)

Communication Data

Emails
Messages
Coaching session notes
Feedback or testimonials

4. How We Collect Your Data

Data may be collected when you:

Purchase a service or product
Sign up to a mailing list
Fill in forms or questionnaires
Join a programme or community
Contact us via email or social media
Use the website

5. How We Use Your Data

We use personal data to:

Deliver coaching services and digital products
Manage payments and accounts
Provide customer support
Send programme information and updates
Send marketing emails (only if you opt in)
Improve services and website performance
Meet legal and regulatory obligations

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract
To provide services you have purchased.

Legitimate Interests
To run and improve the business and services.

Consent
For marketing communications and newsletters.

Legal Obligation
For accounting, tax, and compliance requirements.

7. Marketing Communications

You will only receive marketing emails if you:

Opt in, or
Purchase a service and have not opted out.

You can unsubscribe at any time by clicking the unsubscribe link or emailing us.

8. Sharing Your Data

We only share data with trusted third parties where necessary, including:

Payment processors (e.g. Stripe)
Email marketing platforms (e.g. Mailchimp)
Course and community platforms
Website analytics providers

All providers are required to protect your data.

We never sell your personal data.

9. International Transfers

Some service providers may store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place.

10. Data Retention

We retain personal data only as long as necessary.

Typical retention periods:

Client records: up to 6 years (legal/accounting requirements)
Email marketing data: until you unsubscribe
Analytics data: up to 26 months

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise these rights, email: info@garygoddardcoaching.com

12. Cookies

The website may use cookies to:

Improve user experience
Analyse website traffic
Support marketing activities

You can disable cookies in your browser settings.

A separate Cookie Policy may be provided if required.

13. Data Security

We take appropriate security measures to protect personal data from:

Unauthorised access
Loss or misuse
Alteration or disclosure

14. Complaints

If you are unhappy with how your data is handled, please contact us first.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk

15. Changes to This Policy

This Privacy Policy may be updated periodically.
The latest version will always be available on the website.